The Conflict Literacy Framework

A Roadmap for People Working in Social, Environmental, Political and Community Impact Spaces

  • Develop conflict resilience by learning fundamental principles and skills

  • Build knowledge and skills for engaging with conflict creatively and constructively

  • Explore the tools and processes for managing and transforming conflict

The Framework

The Conflict Literacy Framework is designed for social, environmental, political  and community social changes efforts in order to build conflict literacy and resilience, and provide a suite of available services and resources. Each module includes basic knowledge of a particular subject area as well as tools and approaches for engaging in internal and external conflicts. The aim is to invite users to invest in the realization that conflict literacy can be constructive and generative, and will help them better achieve their mission. The framework includes both researched-based and best/promising practices, and contributes to setting standards and common terminology within these community and social/environmental/political spaces. The work represented in this framework is the work of many conflict professionals, activists, organizers, thought leaders and peace builders whose collective experience is broad and deep. We recognize that our experiences cannot and do not encompass the diverse cultures of those who use it. We recommend customization of this framework, its tools, and resources in order to meet the needs and interests of individuals, groups, organizations, and communities.

Conflict Literacy – Understanding and Engaging

Conflict Competence – Build Knowledge and Skills

Conflict Engagement – Explore Processes and Tools

Statement Regarding Intellectual Property

As independent consultants, Ken Cloke, Wendy Wood, Duncan Autrey, Jessica Baen, Rachel Wohl, Scott Martin, Jarling Ho, Mary Leichliter, and Mark Baril are the authors of this document (as well as resource links and outside content) and will retain sole ownership over previously copyrighted written materials and information. When using materials in the framework, interested parties and their agents may use written and oral materials provided; however, the independent consultants rights to previously copyrighted materials will be respected and appropriately cited.